Collection of personal information
We collect information from you when you register on our website or you register using our mobile app.
When registering on our website or enrolling your child in a class/activity/tournament though our website, as appropriate, you may be asked to enter your information; name, e-mail address, mailing address, telephone number, credit card information, a password of your choice, child’s name, child’s age, child’s gender, emergency contact information and any allergies that your child has. You may, however, visit our website anonymously. If you choose to create an account at YoGems by logging in through Facebook or Google we will extract certain information you have provided Facebook/Google according to your Facebook/Google privacy settings and use such information to create your account. We do not control the privacy policies of Facebook/Google or other third party social media websites and services and, therefore, we assume no responsibility or liability for the actions of Facebook or such other third parties. We collect personal and business information of service providers on our website and information publicly available on our website and mobile application. Visitors and service providers are required to create account on website to access selective information.
For Service Providers: If you are a service provider, business or professional, you need to register with YoGems to offer your service. During account registration process, we will collect business name, website, phone or mobile number, address, zip code, description and service offering related data. You may need to provide payment related information like your bank account, IFSC code and bank information.
How do we use it?
Any of the information, we collect from you may be used in one of the following ways:
- To personalize your experience. Your information helps us to better respond to your individual needs. To make your experience better and to give you what is more relevant for you.
- We match your information to offer best service provider for you.
- To offer best options for your needs.
- To offer best support to you.
- To process billing and payments.
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To administer a contest, promotion, poll, survey or other website feature.
- To send periodic emails. The email address you provide us may be used to send you information and updates pertaining to classes you enrolled your child in through YoGems; promotions, offers and notices from our partners and providers, and YoGems news, updates, and related information with respect to our website, our company and the classes you enroll your child in through YoGems.
- In future, we may use some of the information you provide us when registering to display relevant advertising to you.
- Note: If at any time you would like to unsubscribe from receiving future emails from our partners, please go to your account and click the opt-out option when asked, if you would not like to receive notices of promotions and offers from our partners.
How do we protect your personal information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) Infotech Indianology.
Encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems and those authorized persons are required to keep the information confidential.
After a transaction, your credit card information will not be stored on our servers. We follow government guidelines and compliance related to payment and information.
Cookies, web beacons and other Infotech Indianologies
“Cookies” are small computer files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
We may also use “pixel tags,” “web beacons,” “clear GIFs” or similar Infotech Indianologies (individually or collectively “Pixel Tag”) in connection with our website to collect usage data and to collect anonymous, non-personal information about your use of our website and our website’s partners and advertisers, and your use of emails, promotions or newsletters we send to you. Pixel Tags are tiny graphic image files embedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user’s browser. The information collected by Pixel Tags allows us (i) to statistically monitor how many people are using our website and have opened our emails and promotions and (ii) to determine the effectiveness of marketing, advertising and promotional campaigns.
Links to third party
We include and offer third party services and products on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these other websites.
We may share non-personal information in the aggregate to third parties relating to the user behavior in connection with actual or proposed business relationships with such third parties, such as content distributors and advertisers.
Recipients of Gift Certificates, Invitations to Join YoGems or a Sign up for a Service/Training Session/Tournament
A User who has created an account with YoGems may purchase a gift card from YoGems to be used on the YoGems website by a third party. In connection with the purchase of a gift card, YoGems will collect the name and email address of the intended recipient and the message such user drafts when purchasing a gift card will be sent from YoGems to the email addresses provided on such User’s behalf. The name and email address of the gift card recipient will be used by YoGems only for the purpose of sending the email communication containing the gift card information to such gift card recipient.
If a user desires to invite or refer a friend or family member to the YoGems website, YoGems will collect such friend’s or family member’s email address. If a user elects to add one or more email addresses to our online invite friend form, the message created in the corresponding form will be sent from YoGems to those email addresses on such user’s behalf. These email addresses will be used by YoGems only for the purpose of sending the email communication to the addressee with respect to the invitation to join the YoGems website.
If a user desires to share information about a training session such user may enroll his or her child in through the YoGems website or has already enrolled his or her child in through YoGems to a friend or family member, YoGems will collect such friend’s or family member’s email address and send a message to those email addresses on such user’s behalf. These email addresses will be used by YoGems only for the purpose of sending the email communication to the addressees.
Any information that you may reveal in a review posting or other online discussion is intentionally open to the public and is not private in any way. Before you disclose any personally identifiable information, if any public forum, please first carefully think about what you have written or posted because it may be seen by or collected by third parties and may be used by others in ways we are unable control or protect.
User Generated Content
User can post content on website, including reviews, articles, comments, feedback, pictures, videos and any other information. All the information posted will be available to all visitors. Information posted by you may become public and can be used by others. YoGems can not prevent such information being used in a manner that may violate the policy. YoGems has right to remove user posted content any time.
General Audience Website
Terms and Conditions
We follow generally accepted industry standards to protect the personal information submitted to our website. However, no method of transmission over the internet or method of electronic storage is 100% secure. Thus, while we attempt to use commercially acceptable methods to protect your personal information, we cannot guarantee total security.